By Richard Cree
[caption id="attachment_1448" align="alignleft" width="259" caption="Kate Robertson at One Young World"][/caption]Earlier this year, I interviewed David Jones, global CEO of advertising agency Havas Worldwide. Jones spoke eloquently about his work with the One Young World youth project and was passionate about his belief that social media was changing business forever. But the meeting was most memorable because I made the sort of faux pas we all dread. Not being familiar with the offices of Euro RSCG—or its key staff—I had no idea that the woman who came to collect me from reception and who offered me tea was not Jones’s PA, but rather Kate Robertson, the company’s feisty chairman. Jones was borrowing her office and she was just being nice.